Freak Genes

Freak Genes

08.23.2015  |  Posted by: admin  |  No Comments ››

Studies show that when people with supposedly bad genes “are put in the right setting, they don’t merely do better than before, they do the best,” even better than their peers with normal genes.

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Why is Uplifting Service So Important Right Now?

Why is Uplifting Service So Important Right Now?

08.16.2015  |  Posted by: admin  |  No Comments ››

Today, providing excellent service is a differentiator, a way of winning in the market, earning higher margins, securing greater loyalty, claiming greater share of wallet, and bigger market share.

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How The Four Decisions Changed A Nonprofit

How The Four Decisions Changed A Nonprofit

07.23.2015  |  Posted by: Mary Rarick  |  No Comments ››

Excellence was not only something they talked about as a core value – it was something that was firmly entrenched as a part of their organizational DNA.

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Strategic Resource Management doubles its business in three years

Strategic Resource Management doubles its business in three years

06.18.2015  |  Posted by: Mary Rarick  |  2 Comments ››

When the recession started in late 2007, the United States banking industry faced enormous pressure to reduce operational costs and those pressures have continued through to today. During this time, many commercial banks turned to firms like Strategic Resource Management (SRM) for help.
A leader in the bottom line enhancement industry, SRM felt a bit [...]

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Matt Kuttler’s Detailed Notes from the Summit

06.18.2015  |  Posted by: Mary Rarick  |  No Comments ››

You can find an Executive Summary of Matt Kuttler’s notes in this post. More detailed notes are in the PDFs below.

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