Coach the Coach

Coach the Coach

10.20.2014  |  Posted by: Doug Wick  |  No Comments ››

Abraham Lincoln said, “Give me six hours to chop down a tree and I will spend the first four sharpening the axe.”
Just about every month Ted Bonel, a friend, Gazelles coach, mentor, and life-long learner like I, meet together to discuss our coaching practice, new ideas and training we’re working on, and how we can [...]

Continue Reading »
What a Customer Service Revolution Really Is

What a Customer Service Revolution Really Is

09.23.2014  |  Posted by: admin  |  No Comments ››

Let’s break that definition down to its core:
“A radical overthrow of conventional business mentality” – This is an approach or mindset to business unlike what anyone has ever thought about previously. It’s radical and unconventional. This unique concept consumes them, energizes them, and ultimately inspires them to create breakthrough companies, products and services.
“designed to transform [...]

Continue Reading »

B Players are NOT Good Enough

09.15.2014  |  Posted by: admin  |  No Comments ››

By Guest Blogger, Brad Smart
Hundreds of companies have embraced Topgrading and have achieved 75%+ hiring success, meaning 75%+ of those hired turn out to be A Players. But there sometimes is confusion as to what exactly is an A Player, and why is “A Potential” the only other “good” category. Why aren’t B Players [...]

Continue Reading »
Why I Love Being A Coach

Why I Love Being A Coach

09.06.2014  |  Posted by: Ken Thiessen  |  No Comments ››

Looking back over my career, most of the jobs I’ve had involved a coaching component. Whether I was a retail store management trainee, a business owner, territory salesman or nonprofit executive leader, coaching was a key part of what each job required. In late 2009 I began a time of extended reflection regarding [...]

Continue Reading »
“Marking” Your Coaching Territory – Differentiating Yourself

“Marking” Your Coaching Territory – Differentiating Yourself

08.27.2014  |  Posted by: Ken Thiessen  |  1 Comment ››

If you’ve ever had a dog, you know that dogs like to “mark” their territory. We once had a purebred Japanese Chin. As cute as he was, he was obsessive about marking his territory, much to my wife’s chagrin. It got to the point where it was the dog or me. [...]

Continue Reading »